HotLine Products only sells products through a national network of Promotional Products Distributors who specialize in creative marketing and custom imprinted products. If you do not have a distributor that you are already working with, please consult a phone directory or do a web search looking for a promotional products distributor in your geographic area.

Customer Service is available from 8:00am – 4:30pm CST.

An email will be sent notifying you that your order and/or art files have been received. This does NOT mean that your order or art is production ready. You will be contacted by the end of the next business day if there are any questions or concerns.

Please see the Artwork Requirements section for full details.

If ordering from the #800-Series calendars, you can combine themes with a minimum of 75 per theme. Please note- your imprint must be the same on all calendars. For example- If you order 300 of the #800-Series calendars, you can select four different themes (minimum of 75 per theme) and use the 300 piece price.

No set-up charge is required for our calendars.

Production time varies with each product due to the equipment it is printed on, the finishing options chosen (stapled versus spiraled). Contact Customer Service to confirm the production time on your order. PLEASE NOTE: Production time begins after receipt of order, credit, art approval and any questions resolved.

Yes. The #800-series wall calendars can be produced with a 3-Day or Next Day Rush Service. Please see the Rush Service section for limitations, charges and how to properly submit your order.

Many of our products offer a Less Than Minimum option with a charge of $40.00 (g). Please see the “Options & Charges” section of the product you are interested in to verify it is an option.

This is an option on specific products in our catalog. Please contact customer service for more details.

A special discount is given to orders received on or before specific dates. The first discount expires on June 1st with the second tier pricing expiring on September 1st. Order can ship immediately or be held in storage at no extra charge to be released at a later date. Please see our storage release dates for specifics.

Orders are shipped on the 2nd and the 4th Fridays of the month starting on the second Friday in August. Indicate ship date preference on purchase order. Orders received after October 1st will be shipped when completed. Due to heavy shipping volume, we reserve the right to release orders up to 5 business days prior to requested ship date.

Yes. Contact customer service to review the options, charges and production times.

Samples are free. We ask you to provide your shipper number and your preferred carrier. Samples will arrive in approximately 7-10 working days.